AI and mobile tech drive SME banking expansion in Africa, report

Africa's SME Banking Expansion

A report by Backbase and African Banker magazine, titled "Small Business Banking: Africa’s Next Growth Segment", explores the use of digital tools by banks to support small and medium-sized enterprises (SMEs) in Africa.

The study, based on a survey of 203 senior banking executives across 40 African countries, highlights a shift towards mobile-first platforms, AI-driven lending, and customized financial services to improve SME access and engagement.

Key findings include:

The report reveals a strong shift toward mobile-first platforms, AI-driven lending, and customized financial services.

Author's summary: AI and mobile tech drive SME banking growth in Africa.

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