Embracing Trust: The Wikipedia Story
Wikipedia's founder, Jimmy Wales, notes that the platform's success is a testament to the good that comes from trust between strangers.
"I assumed we were going to have to lock things down or something like that. But actually, we found out trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off,"
Wales shares his insights in his new book, The Seven Rules of Trust, highlighting the importance of authenticity, empathy, and logic.
In a conversation with RNZ's Saturday Morning, Wales reflects on his initial nervousness and how he learned to trust the community that contributes to Wikipedia.
- Trusting people can lead to positive outcomes, as seen in Wikipedia's success.
- Taking care of others can help build resilience, according to Wales.
Author's summary: Wikipedia's success is a result of trusting the community.
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