A woman living on a Hackney estate has been left without hot water and heating for over a month, despite repeated attempts to seek support from the council.
Michelle Atterbury, 56, has been struggling to keep herself clean and warm. She told the Citizen:
“It has been very stressful trying to keep myself clean and warm. I haven’t been able to have a proper wash because there’s no hot water.
Atterbury has resorted to boiling the kettle and filling the sink for a flannel wash, allowing her to wash only once a day. She also boils the kettle several times a day to wash dishes and wipe down surfaces, using neat disinfectant daily to reduce health risks.
With temperatures dropping close to zero degrees at night, Atterbury has become confined to her bedroom after work, relying on an electric blanket to keep herself warm.
Author's summary: Woman left without hot water for a month due to council inaction.