Cybertruck Owner's Frustrating Experience with Tesla Service
Cybertruck owner Gary Mitchell took his truck in for minor trim issues and a dirty camera, but the service center's response was unexpected.
Mitchell's truck had a loose "beauty cover", which Tesla was supposed to fix, but the issue persisted after the service visit.
Is a simple gasket the answer to keep out off-gassing infiltration?
The Tesla service center refused to replace the part, hinting at a potential design flaw in the Cybertruck.
When "Within Spec" Becomes a Functional Defect
Cybertruck ownership is highlighting a critical conflict with Tesla service: the line between acceptable cosmetic imperfection and a genuine, functional quality defect.
- Trim and seals are particularly problematic areas.
- Tesla's service network is struggling to manage these non-structural issues.
Gary Mitchell's account from the Cybertruck Owners Only Facebook group offers a crucial study in how Tesla's service network is handling these issues.
The Service Center Stalemate: Loose Trim and VOC Fogging
Gary's visit to a Michigan service center highlighted the friction points some owners face.
Author's summary: Cybertruck owner faces issues with Tesla service.